Can I get support for Software on my server?

Contabo offers some support for specific software problems on your server, which can include things like installing special software or scripts, database administration, etc.

This "remote hand" service from Contabo's IT professionals costs €27.50/$33.00/£28.60 for 15 minutes of their time.

However, please note that it is not guaranteed that Contabo will be able to provide support for your specific software problem, as Contabo specializes in providing server infrastructure and is not familiar with all the possible applications you may be running on your instance.

To see if you can get help with a specific piece of software on your server, you will need to contact the Customer Support team.

You can raise a ticket with the customer support team via the Customer Control Panel here.