Table of Contents

• How Do I Update My Payment Methods?
• Which Payment Methods are Accepted by Contabo?

How Do I Update My Payment Methods?

You can add or update a payment method directly in the Customer Control Panel in the "Billing & Payment" page here. If you're not sure how to do this, please follow the steps below:

1. Login to the new Customer Control Panel.
2. Click "Account" from the left hand side of the page:
   
   
   
3. Next click "Billing & Payment" from the drop-down menu:
   
   
   
   
4. Click the edit button next to your existing payment method:
   
5. You will then see a payment method window open on the right hand side of the page. Simply fill out the payment details you would like to use and then click the "Confirm" button to complete the changes.

You can find a list of all our accepted payment methods here.

How do I cancel an automatic payment method?

If you have an automatic payment method selected and you would like to stop the automated payments you can simply change your payment method to a manual one with the following steps:

1. Login to the new Customer Control Panel.
2. Click "Account" from the left hand side of the page:
   
   
   
3. Next click "Billing & Payment" from the drop-down menu:
   
   
   
   
4. Click the edit button next to your existing payment method:
   
5. You will then see a payment method window open on the right hand side of the page. Simply fill out the payment details you would like to use and then click the "Confirm" button to complete the changes.
   
   

We generally recommend that you set up an automatic payment method to avoid missing payments. You can read more about what happens if you miss a payment here.

Which Payment Methods are Accepted by Contabo?

EUR (€)

Credit Card

PayPal

Skrill

Bank Transfer

Direct Debit (for qualifying customers)

USD ($)

Credit Card

PayPal

GBP (£)
Credit Card
PayPal

Payments in cryptocurrencies such as Bitcoin are not accepted.