I accidentally ordered a Contabo product, can I cancel the order?

If you've ordered a new service and would like to cancel it immediately, you can contact our support team who will be able to help you process the cancellation and refund of your service.

It's important to note that it's critical to contact them prior to service provisioning.

When you contact support, they may ask you to verify some basic information, please respond to this verification request as soon as possible to make this process as quick as possible.

You can raise a ticket with the customer support team via the Customer Control Panel here.