How Do I Reset My Servers Password?

If you have forgotten your servers password or simply want to reset your servers password, you can do it using the Customer Control Portal here.

Please note that the "Password reset" task in the Customer Control Panel only works for the "root" user for Linux and not for the Windows "Administrator" user.

It is not possible to reset the password of the Windows "Administrator" user for Windows, due to security enhancements made by Microsoft. You can read more about how to recover your files if you have forgotten your Windows "Administrator" user in the Contabo blog here. 

Below is a guide to resetting the password for the "root" user on Linux.

How do I reset my servers password?

1. Open the Customer Control Portal.
2. Click either "Server control", "VDS control" or "VPS control" depending the type of server you want to reset the password for.
3. Click the "Manage" button next to the server for which you want to reset the password.
4. Click "Password reset" in the drop-down menu.
5. Type in your new password in the "New password" text box.
6. Re-type the new password in the "New password (confirm)" text box.
7. Click "Perform password reset". The process should take a few minutes.
8. Log in to your server using the new password you just set.

You can find more information about resetting your password on the Contabo blog here.